Privacy Policy
Last updated: July 2026 | Effective from: July 2026
Your privacy is important to us. This Privacy Policy explains in plain language what personal data we collect, why we collect it, how we use it, and the choices and rights available to you. Please read it carefully. If you have any questions, you can contact us at hello@jealroofing.co.uk.
1. Who We Are
Jeal Roofing is the data controller responsible for the personal information collected and processed through this website.
- Business Name: Jeal Roofing
- Contact Email: to email us visit our contact page
- Website: https://jealroofing.co.uk
As a data controller, we determine the purposes and means of processing your personal data. Where we engage third parties to process data on our behalf, they act as data processors and are required to handle your data only in accordance with our instructions.
2. What This Policy Covers
This Privacy Policy applies to all personal data collected by Jeal Roofing when you:
- Visit or use our website at https://jealroofing.co.uk
- Complete a contact or enquiry form
- Follow, message, or interact with our official social media channels
- Enquire about or engage our roofing, installation, and maintenance services
3. The Data We Collect About You
"Personal data" means any information from which you can be identified, directly or indirectly. We may collect, use, store, and transfer the following categories of personal data:
3.1 Identity Data
- First name and last name.
3.2 Contact Data
- Email address, telephone number, and physical property or billing address.
3.3 Technical & Usage Data
- Internet Protocol (IP) address, browser type and version, device type, operating system, pages visited, time and date of visits, duration, and referral source.
3.4 Enquiry & Correspondence Data
- The content of any messages, project requirements, or structural details you submit via our online forms or direct email links.
4. How We Collect Your Personal Data
4.1 Direct Interactions
You provide identity and contact details directly when you submit an enquiry through our online forms, request a service quote, or contact us via telephone or email.
4.2 Automated Technologies (Cookies & Tracking)
As you interact with our website, we automatically collect Technical and Usage Data through cookies, server logs, and integrated page building and design tools built into our web platform.
5. How and Why We Use Your Personal Data
We use your personal data only for the purposes set out below:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| To respond to service enquiries, assess project needs, and provide roofing quotes | Identity, Contact, Enquiry Data | Performance of a contract / Taking steps prior to entering a contract |
| To operate, maintain, and secure our website platform | Technical & Usage Data | Legitimate interests |
| To manage business accounting, billing, and financial record-keeping | Identity, Contact, Transaction Data | Legal obligation |
6. Sharing Your Personal Data
We do not sell, trade, or rent your personal data to third parties. We only share your information with trusted service providers who assist us in managing our business operations—such as secure web hosting providers, transactional email processors, and IT management systems. All partners are required to maintain strict data security standards and handle your data solely in accordance with our instructions.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically up to 6 years for business tax and transaction records).
8. Your Rights
Under the UK GDPR, you have the following legal rights regarding your personal data:
- Access: The right to request a copy of the personal data we hold about you.
- Correction: The right to request the rectification of any incomplete or inaccurate data.
- Erasure: The right to request that we delete your personal data under specific lawful conditions.
- Restriction & Objection: The right to object to or restrict the processing of your data based on legitimate interests.
- Data Portability: The right to request the secure transfer of your data to another provider.
If you wish to exercise any of these rights, please contact us at hello@jealroofing.co.uk. You also maintain the right to lodge a complaint at any time with the Information Commissioner's Office (ICO).
9. Security of Your Personal Data
We have implemented appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, altered, disclosed, or accessed in an unauthorised manner. Access to your information is strictly limited to individuals who have a legitimate business need to know.